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Sony PSN Password reset crashes

Sunday 15th of May was a big day for Sony, as after nearly a month of its PlayStation network being down due to an anonymous (not the group!) hack and losing over 100 million of its users personal details, The PSN was finally returned.

But Sony’s woes don’t end there, as almost immediately after the network went back up, the strain of every single one of its users having to reset their account passwords caused the reset system to crash, forcing Sony to close its service for some time to regroup.

Sony responded to the outage via its Twitter page, stating: “We’re experiencing a heavy load of password resets and will be turning off the services for 30 minutes to clear the queue,”

This is probably to be expected as anyone logging onto the PSN service will receive a note that they have had their password reset and will have to reset the password on a computer or external device via the online PSN website and email.

Many users who have done the reset are also stuck waiting for the reset password on their machines as it has been reported that many ISP’s are having issues with speed in receiving the emails.

However, once your password has been reset you should be able to log on, and get your Kill-to-Death ratio back to where it was.

What we are now awaiting on is to see what Sony will do to apologise to its millions of users for the month-long outage.

What do you think Sony should do to apologise? Let us know your thoughts on our comments below or via our Official Gadget Helpline Facebook page.

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