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How to limit the number of Emails displayed on iOS 7


Apple fans all over the globe are currently going through the rigmarole of updating their iPad, iPod Touch and iPhone devices to the latest iOS 7 software to get the newest operating system on their mobile devices.

However, many customers are experiencing issues with the OS once installed, specifically when using a POP email account such as Gmail or Yahoo with the native Mail app.

Users are stating that after installing iOS the Mail application on the Apple devices is displaying huge backlogs of emails on the handset as unread – one of our team had over 4,000 emails waiting for him, as you can see above!

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This seems to be down to the removal of the “Limit number of days to Sync” feature on iSO 7 for POP and IMAP email accounts, which is causing the issue. Users using Exchange accounts will see a “Mail Days to Sync” limiting option in the account settings, but this feature is not available on the Push emails services such as Yahoo and Gmail for some reason.

The simplest way of fixing the issue is by marking all messages as read in your inbox. To do this, follow these steps:

  1. Go to Mail
  2. Select your POP/IMAP account Inbox
  3. Tap Edit
  4. Tap Mark All
  5. Tap Mark All as Read

Your Apple device will then connect online and refresh your account, clearing the huge number of so-called unread emails.

Currently there is no word on whether this is a definitive fix for the bug and some users are experiencing issues with the messages coming back once the device has re-connected to the mail server, but this may be down to a slow re-connection on mobile data. If you’re not one for notifications on your apps then our method is the simplest way to quickly clear them.

Let us know if you are also experiencing issues with the emails in your iOS 7 inbox in the comments below.

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  • JH

    This is an issue on my phone. Even with this trick it doesn’t fix it. A work around was to delete the mail account from my phone and then download the gmail mobile app. Hopefully it gets fixed soon!

  • Coffee Jones

    I am having the same issue, except it won’t see all of the unread emails as being unread, so I try to mark them all at once and the only option it gives me is to mark them as unread. Really helpful. Also, I don’t want 3 years worth of emails synced onto my phone all the time. Really nice of them to delete this function. Grrrrrr.

  • PC

    After I select “Edit”, the “Mark All” selection on the lower left actually doesn’t mark anything. It just gives me the option of “Flag” or “Mark as Unread” and “Cancel”. Any other ideas of how to fix this?

  • Michelle H

    Not helpful. The problem is that syncing 10,000+ emails constantly is overwhelming my phone. The only solution I’ve found is to turn off my email in the settings and only turn it on when I need to read an email. Using the Gmail app doesn’t help because it also does not allow for limited syncing of days, and seems to only work when there’s a connection (so reading through emails while on the train to work is no longer an option).

  • AF

    The issue is that I don’t want 4000 emails on my phone; whether they’re unread or not, they’re still taking up space…

  • db

    I am having the same issue. I dont want all 6000 emails on my computer synced to my phone. I want the show 50 that I had before the software update. Any thoughts?

  • Yoko8 puppies

    It’s really a nuisance, wish I could go back to ios6

  • David

    The single most annoying aspect of the new OS. To keep up I need to take time every day to manually delete a couple of hundred messages. So updating to iOS7 caused me more work every day. I would love to go back to iOS6 until a better e-mail management function is available. Even my old Blackberry had the ability to limit the number of messages on my phone.

  • Rodney

    When I mark all as read and my mail shows no unread email, when I scroll down there are still some highlighted with a blue dot. Why. Any solution.

  • Pissed off

    Not fit for purpose!!!!!
    Only a moron and a retarded one at that would design this!!!
    I’m taking it back – £700 for this piece of crap !!!!
    More Apple nazi tricks – over 2000 emails? No way round it – more concerned with DRM and blocking jailbreaks that actually make the iPhone useable instead of an expensive brick

  • Rodger

    I hope you folks are all reporting this to Apple using their feedback facility on the support website. I’m having the same issues since updating to IOS7 and they tell me that it’s probably a problem with my email accounts!!!!! Well, I reported it to them and pointed them to this blog so they can see for themselves how people feel about their crap software. So report it in and let’s get a real solution to the problem

  • guest

    That’s not a fix – its just hiding the fact that crapple biew it on this one

  • musketeer

    This piece could be titled better, as the steps described don’t in fact “limit the number of Emails displayed” (or sync’ed), but only reduce the count of number of unread emails. :-(