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Gadget HELP! – HTC Mozart and Turning Wi-Fi on and Connecting to a Wireless Network

We at The Gadget Helpline get hundreds of calls a week from frustrated customers looking for support and help with their Gadgets and electronic goods, so we thought we would share some of our help to the world.

HTC Mozart

Today we have received a call where one of our dedicated agents provided support on a Windows Phone 7 running HTC Mozart and Turning Wi-Fi on and connecting to a Wireless Network. For this our agent used:

Query: Customers wanted to Turn Wi-Fi on and connect to a Wireless Network on the Windows Phone 7 HTC Mozart.

Device: HTC Mozart

Article Category: Connectivity

Guide: Turning Wi-Fi on and Connecting to a Wireless Network

  1. On the Start Screen, tap the Right Arrow.
  2. Tap Settings.
  3. Tap Wi-Fi.
  4. Tap the On/Off Switch to turn it On/Off.
  5. Tap the Wi-Fi Network you want to connect to:
  6. a) If you select an open network your phone will automatically connect to the network.
    b) If you selected a network that is secured with WEP, enter the password and then tap Done.

WARNING: YOU CANNOT MANUALLY ADD A WI-FI PROFILE.

Note: When the phone is connected to the wireless network, the Wi-Fi icon appears for a brief moment on the status bar.

This guide can also be used as an account setup on all other Windows Phone 7 devices including the HTC HD7, Samsung Omnia 7, LG Optimus 7 and the HTC Trophy.

For more help and information on your Gadget then sign up to a free 30 day trial for the Gadget Helpline and get in contact with one of our agents on 08444 772 994 or click HERE>>.

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